Spanear Me is committed to providing seamless booking and management services for spa and wellness experiences. We recognize the importance of protecting your personal information and ensuring transparency in how we collect, use, and safeguard it. This Privacy Policy applies to visitors, registered users, and customers of Spanear Me.
1. Personal Information
We collect personal information when you interact with our platform, including when you create an account, book an appointment, or subscribe to our services. The types of information we collect may include your name, email address, phone number, and payment details. We may also collect information about your preferences and usage patterns to enhance our services.
2. Use of Information
Your personal information is used to:
- Provide and improve our services, including appointment scheduling and payment processing.
- Send important updates about bookings, cancellations, or changes to services.
- Facilitate customer support and address inquiries.
- Offer promotional content, special offers, and loyalty programs (you may opt out at any time).
- Analyze trends to enhance user experience and improve platform performance.
We store booking-related personal information on our servers and retain it for up to 3 years unless required for legal or business obligations.
3. Sharing with Service Providers
Spanear Me may share your information with:
- Spa and wellness centers where you book services.
- Third-party service providers that assist with payment processing, marketing, and analytics.
- Business partners offering promotions or rewards programs in collaboration with Spanear Me.
We do not sell or share your personal contact details with third parties for their independent marketing purposes without your consent.
4. Use by Spa & Wellness Providers
If you opt to receive updates from specific spas or wellness centers at the time of booking, we may share your contact details with them. They will use this information in accordance with their own privacy policies. If you no longer wish to receive their communications, you must contact them directly.
5. Security Measures
We implement industry-standard security practices, including encryption and firewalls, to protect your personal data from unauthorized access or misuse. However, no system can be completely secure, and we encourage you to take precautions when sharing personal information online.
6. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie settings in your browser, but disabling them may affect your access to certain features of our platform.
7. Third-Party Links
Our platform may include links to third-party websites or services. We are not responsible for their privacy policies or practices. We encourage you to review their policies before providing any personal information.
8. Access to Your Data
You have the right to access, update, or delete your personal data. You can manage your account settings on Spanear Me or contact our support team for assistance.
9. Data Deletion Process
You can delete your account at any time from your profile settings. Once deleted, your data will no longer be recoverable.
10. Contact Us
For any privacy-related inquiries, please contact us at: Email: business@spanearme.qa
We may update this Privacy Policy from time to time. Please review it periodically for any changes.